Agency Agreements
All real estate agents who act on behalf of a vendor to market their property to sell or lease are required to have an Agency Agreement with the vendor. The Agency Agreement outlines what is expected of each party, the terms & conditions, fees, commissions and expenses which the vendor will be charged.
There are a number of different Agency Agreements a vendor can enter into with a real estate agent these include:
- Exclusive agency agreement – where you deal only with one real estate agent, whose fee is payable however the property is sold. This agent is given exclusive authority to sell the property for a specified period, usually 60-120 days.
- Sole agency agreement – the same as an exclusive agency agreement, except that the owner may sell his or her property privately without paying the agent’s fee.
- Open agency agreement – where you engage a number of real estate agents, and only the agent who sells your property receives the commission. If you sell the property privately then you do not need to pay the agent a fee.
- Auction agency agreement – where your agent organises the auction of your home and is structured similar to an exclusive agency agreement.
- Multiple listing agency agreement – where your personal agent works with a co-operative network of agents to sell your home. The exclusive period is for 90 days, plus a non-exclusive period of one year. You deal only with the listing agent, who is responsible for all negotiations with other agents and interested buyers.
In my opinion you should only enter into Sole and Open agency agreements with real estate agents. This allows you to find a buyer and save having to pay a real estate agent any commission. Even though most real estate agents are trying to resist signing these Agreements they will become more and more popular in the future.
The reason it is important to sign an open/sole agency agreement is that websites like Privatepoint allow you to list your property for FREE providing you with the opportunity to find a buyer for your property.

Comments
My experience of selling property through real estate agents is that they prefer not to enter into a open or sole agency agreements. They prefer to have the sole right to the commission for that listing and are unwilling to sign alternative agreements.
The last property i sold through an agent i insisted on having a sole agreement. Lucky, because I ended up finding the buyer myself meaning I did not need to pay the agent any commission. That was the turning point for me so now i will always sell privately.
JaneH
29.06.08
10:01 am
You bet real estate agents prefer exclusive agency agreements, locks in the commission.
Agents will often avoid entering into non exclusive agreements and if they do you will find they won’t put 100% into the sale of your property. Unless they can see the property will sell quickly, they will prefer to spend their time marketing property they have an exclusive agreement for.
You will find they will offer property they have an open agreement for as a secondary option behind properties they have an exclusive agreement. So if a buyer is not interested in the first property the agent will recommend the other property.
So there are positives and negatives to each type of agreement but with the internet the way it is now days, open/sole agency agreements are the best type for property owners.
Rodney Munch
30.06.08
9:44 pm
Ryan here from Vode Property.
Given the slow down in the property market and how agents are struggling to sell property, you will find they are desperate for listings and are prepared to enter into Open Agency Agreements. This isn’t all bad for Agents as they usually aren’t locked in to finding a buyer within 90 days, which can be hard given the lack of buyers in the market.
As Rodney pointed out, the growth of the internet has made selling property easier and property owners understand this. Although agents try to ignore this and insist on Exclusive Agency Agreements, property owners won’t and are opting for non exclusive agreements.
All of our Agreements are Open Agency Agreements meaning the property owner can find a buyer themselves or through another agent and no fixed success fee is payable to us. Our Agreements also allow the property owner to end the Agreement with one days written notice.
Rhino
01.07.08
8:34 am
Rhino, as an agent (i assume) it is good to see you can admit to the faults and bad behaviour which agents are known for.
You do like to promote the benefits of your agency but if you do everything you say then it sounds worthwile.
T-Bone
02.07.08
9:43 am
Hi All, I’ve got my property listed with Privatepoint and I have been reading this section for a while.
I thought I would share my first experience about selling a property. I had a place on the market with an agent in Hobart and had an agency agreement with the agent. I was under the impression the agreement allowed me to sell my property myself and not need to pay the agent a commission.
I ended up finding a buyer for the property through a friend and didn’t even use the agent to negotiate the sale. I contacted the agent to let her know i had found a buyer and that the property can be taken off the market. When she said I was still being charged the commission I was shocked. I read the agreement again i saw that i had a agreed to an exclusive arrangement.
I signed the agreement without reading it correctly and thought it was no brainer that if i found a buyer the agent would not get paid. Not the case at all.
The agent was kind enough to reduce her commission so that was a little comforting.
Penny
07.07.08
7:09 pm
Penny, you were lucky! I reckon a heap of agents would have charged you the full commission.
T-Bone
10.07.08
1:51 pm
I often learn things the hard way (it could have been harder if it wasn’t for the kind agent) and I encourage all other property owners to make sure they read and understand what they are signing.
Penny
14.07.08
3:00 pm
After reading these comments it sounds like it is worth trying the sell it yourself style like Privatepoint. That way you get what you ask for.
Donna
20.07.08
10:53 pm
That is true, you are in control of the sale but obviously your number one concern is making sure the client’s (potential property buyers) needs are addressed.
Rodney Munch
23.07.08
8:23 am
Hi, Im new to this site & upon reading some of the blogs, thought I would add my experience with Agents. I had intended selling my home privately & did so for about 6 months, unfortunately in the downturn of the market. I didnt receive much interest. I then went with an agent as I was too far from the property to open it . Apparently there were a few interested parties but no offers. The listing period ended & the very next day the agent rang to say they had an offer & I would need to resign. I did. when I received the offer, it was well below my asking. The agent basically told me that the offer was probably the best I was going to get & to take it (whereby making a loss). I told the Agent that I would accept if the buyer rented until settlement & that it be within the month as they had told us they had preapproval. They agreed verbally but wrote the usual 28 day finance & then settlement periods saying that it woudnt be the case but to save paperwork in the event it was the case. Anyway, they didnt rent it, they took nearly the whole 2 months, then charged me extra to pay the conjuncting agent. At this, I spat it, as I had originally stated no conjunctions on my contract. The Agent basically bullied me into accepting the charge (by then I was so mad, I just said ‘do what you want’ before I said something to negate the sale). All that being said, I am furious at Agents & their tactics. I have another house I need to sell in this crappy market & dont want to have to pay thousands to an Agent to end up with nothing in my pocket again. Thanks for the vent.
paringa
01.09.08
3:22 pm
Thanks for sharing your frustration with us paringa. Agents are known for their pushiness and persuasiveness, it helps them get ink to paper.
The agent should have backed down if you clearly outlined in the Agency Agreement that no “conjunction arrangements” were allowed. If this is what the agreement said then the agent had no right to expect you to pay the commission to the other agent.
This is further conclusive evidence that you need to have your wits about you when dealing with agents. It isn’t always the case they are working with you but sometimes against you!
Rodney Munch
02.09.08
4:37 pm
In the past agents would receive regular commission because properties would sell very quickly. Now that properties are not selling the income they earn from commissions has substantialy reduced.
They are now desperate to make a sale and will do anything to get both parties to sign a contract.
Donna
03.09.08
8:19 am
Rodney, your quote “It isn’t always the case they are working with you but sometimes against you” I hope you are not saying this behaviour is acceptable??
It is an agents duty to make sure they are acting in the interest of the vendor/proeprty owner and not in the interest of the purchaser or for their own personal interest.
If all agents were doing this it would be a chaotic marketplace.
T-Bone
03.09.08
11:54 am
No, i was stating how it is! I certainly don’t condone it.
Rodney Munch
03.09.08
4:48 pm
I suggest that all property owners who are thinking of selling should check up on their rights before they deal with an agent. Each State and Territory has an Office of Fair Trading (or equivalent) who regulate all agents. Alternatively, the real estate institutes in each state are another good place to find material for consumers.
Before you sign an agency agreement the agent is required to provide you with a copy of that states agency agreement fact sheet. This document outlines your rights as a consumer in very basic terminology.
Once you know your rights then you can stand up against these half wit agents. I am an agent and their are a heap other honest decent agents out there just like me who are working hard for property owners.
Rhino
04.09.08
4:48 pm